Shipping Policy

At the moment we only ship to USA.

Our order deadline is 5:00 p.m.

Our delivery period

Our delivery time includes processing (1-2 business day) and shipping days.

Delivery of your order will take place between 2 and 3 working days.

Shipping times are determined and begin on the day of shipment, not the day of purchase. There may be delays due to customs clearance, incorrect address, pandemics, or any other complications.

Shipping costs

Free shipping

Shipping Method

We do not ship orders on public holidays.

We ship your product via UPS, USPS, DHL or FedEx.

If you order a product after the cut-off time (which is 5:00 p.m.), it will be processed the next day.

Shipping Confirmation

We will send you a confirmation email once your purchase has been shipped. The email will contain a tracking ID, which will be activated within 1 day.

Our working days

Our business days are Monday through Friday.

Lost item

If you have not received the goods within the specified time, please contact the carrier, and if the problem persists, contact us at [email protected]

Incorrect address

You will be charged for all shipping costs to reship the items if you provide an incorrect address after checkout and they are returned to us. [email protected].

Change of address

If you need to change the shipping address for your product, please contact us at [email protected] or by phone at +1270-310-6287 within 24 hours of completing your order. We cannot change the shipping address once shipping is in progress.

Cancellations

If you change your mind after confirming the purchase and wish to cancel an order, please contact our customer service within 24 hours of completing the transaction. Once the transaction is delivered, you can return the order by consulting our return policy.

Items damaged during transport

If you find that your goods have been damaged or broken during delivery, please contact us immediately, take a clear photo of the damaged or broken product, and send it to our customer service by email at [email protected]. and ask for a free exchange or refund.

CONTACT INFORMATION:

E-Baby
Phone: +1270-310-6287
Email: [email protected]
Address: 2501 Chatham Rd Suite 5139, Springfield, Illinois 62704